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Customer Portal

The customer portal is a self-service area where your customers can manage their purchases.

Features

  • Orders – view order history and details
  • Downloads – download purchased products and updates
  • Licenses – view license keys and activation details
  • Subscriptions – manage active subscriptions
  • Invoices – download PDF invoices

Setup

Create a menu item for the portal:

  1. Go to Menus → Add New Menu Item
  2. Select LicenseDock → Portal as the type
  3. Save

The portal requires customers to be logged in. Unauthenticated users will be redirected to the login page.

What Customers See

SectionDetails
OrdersOrder number, date, status, amount, product/plan details
DownloadsLatest version of each purchased product with download button
LicensesLicense key, status, expiry, activation count, and list of activations
InvoicesDownload link for PDF invoice for each order

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